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Quick sorting utility to learn the six troubleshooting steps in order.

1. Identify the Problem

Begin by understanding the issue at hand, whether it's a malfunction, error, or unexpected behavior.

2. Develop a Theory

Formulate hypotheses about the potential causes of the problem based on available information and prior experience.

3. Test the Theory

Conduct experiments or diagnostics to validate or refute each hypothesis and narrow down the possible causes.

4. Plan of Action & Implement the Solution

Develop a systematic approach to addressing the problem and implement the chosen solution methodically.

5. Verify System Functionality

Ensure that the solution effectively resolves the issue without creating new problems and that the system operates as intended.

6. Document the Issue

Record all steps taken, results obtained, and lessons learned for future reference, analysis, and improvement of troubleshooting processes.

Quiz